August 29, 2025 - Council hereby notifies all ratepayers that rate notices for the period
July 1 to
December 31, 2025 have been issued on
Friday, August 29, 2025 with a discount date of
Friday, October 3, 2025.
If you have not received your rate notice by
Monday, September 8, 2025, please contact your local Customer Service Centre for a copy to be mailed to you. Non-receipt of rate notices is not an acceptable excuse for late payment of rates.
The due date in the brochure entitled "2025/2026 Schedule of Rates" which accompanies the August 2025 rate notice makes reference to the last day to receive the 10 per cent discount as September 24, 2025. This date is incorrect. Please disregard this date, although earlier payment of rate levies is always encouraged and appreciated.
Council’s customer service team is committed to providing exemplary customer service and will be happy to assist with rates inquiries. Council has zero-tolerance of abusive or unacceptable behaviour of customers. Swearing, threats, abuse, manipulation, and any act of violence will not be tolerated.
Change How You Receive Your Rate NoticeWould you like the chance to win $500 credit towards your next rates bill?
South Burnett Regional Council ratepayers have the chance to win $500 credit by opting to receive their future rates notices by email.
Ratepayers who currently receive a hardcopy rate notice via post but would now like to change their delivery method to email can visit
Council’s website to see a full list of the terms and conditions.
After accepting the terms and conditions, to enter this opportunity complete the questions advising of your name, property address and the email address you would like to be used to receive all future rate notices.
For all existing property owners that have previously selected to receive rate notices by email, an email will be sent to this email on file with the link to SurveyMonkey to complete a simple form to confirm your inclusion in the raffle.
Council employees and their family members registered as co-owners of the same property are not eligible to participate.
Estimated Water ReadingsCouncil has had to estimate some water meter readings included in this levy due to an obstruction, vegetation, a locked fence or a dog on the premises.
To ensure your next reading is not estimated please make access to the property available during September/December 2025 as per the Water Supply (Safety and Reliability) Act 2008 - Sect 37.
PaymentsPayments may still be received in person at Nanango, Kingaroy, Murgon, Wondai, Proston and Blackbutt Customer Service Centres by EFTPOS, Visa, Mastercard, cash or cheque.
Payments can also be made through Australia Post and via BPAY. Discount will be available up to
Friday, October 3, 2025.
Please ensure electronic transfers are received into Council’s account before the close of discount date. For BPAY transfers allow up to three days for transfer into Council’s account.
Please contact your financial institution directly regarding internet banking and transfer cut-off times.
Property owners who are unable to pay their rates by the due date have the option to enter into a payment plan by completing the
Application to Pay Rates by Instalments form (741kb PDF) which can be downloaded from Council's website.
Financial HardshipIf you are experiencing financial hardship, you are encouraged to apply for assistance by completing the financial hardship rates application on Council's website.
For further information regarding rates, rate payments, or changes to Council’s payment options, please contact Council’s Rates team on 1300-789-279, (07) 4189-9100 or
by email[UPDATED]